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After-sales Service

Our studio and auditorium facilities cater to a variety of needs such as pre-show mix preparation, content creation, event hosting and open houses - all utilizing Aoyang immersive hyper-real sound.

Shipment Service

In line with the business purpose of providing customers with the most satisfactory products and services, Aoyang Audio Technology Co., Ltd. solemnly promises transportation services:
1. The company only bears the freight generated by the designated freight delivery to the Guangzhou transit station, and the transit station is shipped to the customer's designated receiving point, and the company does not bear the freight incurred.
2. The customer's designated logistics or freight will be shipped directly from the company, and the company will not bear any transportation costs.
3. The company refuses to sign for any freight collect express items.

Device after-sales service commitment book:

In line with the business purpose of providing customers with the most satisfactory products and services, Aoyang Audio Technology Co., Ltd. solemnly promises to continuously improve the quality of service while ensuring the advanced nature, reliability and stability of the equipment, from sales to after-sales. Delivery, commissioning and opening, equipment maintenance management, technical services, user technical training and other aspects, to ensure that customers can get the best service, so that customers are satisfied and assured.
1. High-quality and fast technical services In order to better ensure the normal operation of the equipment, answer the questions raised by users in a timely manner, and help users solve problems, the company's maintenance center is staffed by full-time engineers to provide customers with free technical consulting services at any time.
2. The warranty period is 3 years.
3. For faults caused by human error, non-quality problems, and parts that need to be replaced, according to the actual quotation, the customer and the manufacturer will each pay half of the freight, and the freight caused by quality problems will be borne by the manufacturer.
+86 181 2829 2918
No. 53, Shangmao Road 1, Encheng Street, Enping, Jiangmen, Guangdong
Gaive Feng : +86 181 2829 2918
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